Delivery information

The delivery time may vary depending on the customizations required by the customer. In every case, our consultants will contact you to inform about the approximate time of the delivery.

Returns policy

Please contact Guntress, UAB, support@guntress.com, tel. +370 673 91215 (weekdays 9 am – 6 pm, UTC +2) to return the item. Please provide the proof of purchase (invoice).

The item should be returned to the warehouse at Pramonės str. 7, Utena, Lithuania. If the buyer damages the product by misuse, the product shall not be returned or replaced.

Warranty information

For warranty service, contact Guntress, UAB by email support@guntress.com, or phone: +37067391215 (weekdays 9 am – 6 pm, UTC +2). Please provide the proof of purchase (invoice).

The manufacturing defect is considered a warranty case. If the damage is caused by the buyer because of the improper use of the product, then the repair will not be eligible for warranty service.